Blog
Vetted Succession Planning Services — An Opportunity?
A barrage of baby boomer retirements is causing a succession crisis. This represents a possible opportunity for associations as their members wrestle with worry about what will happen to their companies after they retire. Children often don’t want to work in the...
Leveraging Current Assets While Focusing on the Future
By Stephanie Mercado, CAE, Executive Director/CEO, National Association of Health Care Quality For as long as I’ve been working in association management (18 years) I’ve experienced the pressures of keeping the membership value proposition strong. But today, I feel...
Health Care Engagement Varies By Generation
The Employee Benefit Research Institute released research earlier this year contrasting the way various generations engage with health care. Millennials are significantly more likely to be satisfied with various aspects of their health plan choices (56 percent...
Burial Traditions Changing Future Of Funeral Associations
Traditional funerals (memorial service, casket, burial) used to be the norm. As the cremation rate has inched up, however, the landscape has changed, both for funeral service providers and their respective associations. The cremation rate passed 50% in 2016, according...
Associations Look at the Future: Subscription or Membership
Subscriptions are the rage. I can subscribe to fresh meal kits. Bra and panty clubs. Makeup samples. Shaving kits. Wine, fruit or cheese-of-the month clubs. But can I “subscribe” to your association? In her book The Membership Economy, Robbie Kellman Baxter writes,...
Change Is Coming … Ignore At Your Own Risk!
Nearly 200 car dealerships changed hands in 2017, with the same number of ownership changes expected this year. What’s this mean? According to The Wall Street Journal, the nation’s 16,800 car dealerships are consolidating ... and getting larger. The top 50 dealer...
3 Myths About Innovation That Need To Be Debunked
Innovation. We're certainly hearing a lot about this topic in the association arena. If it's on your radar, I believe there are three myths that need to be debunked: Innovation requires creating something from nothing. Most innovation is evolutionary, not...
Homogenous No More
The American Dental Association (ADA) Health Policy Institute reports that the percentage of dentists in private practice who are owners has declined overall since 2005, but more for younger dentists than older ones. Practice ownership for dentists under 35 has...
Keep Your Eye on the Ball!
Recently I quoted Stephen Joyce, the CEO of Dine Equity, the company that owns Applebee’s and IHOP. He said, “We forgot what the customer expects from us and got a wake-up call.” Both chains have had sales declines. This month I’m quoting Kevin Ozan, Chief Financial...