by Mary Byers | Feb 25, 2021 | Blog, Strategies for Success
Associations have been innovating on the fly for a year now. How have our habits changed as a result? What creativity muscles have we strengthened? More importantly, how can we take what we’ve learned and make it a part of our culture going forward? I’m joining with...
by Mary Byers | Jan 27, 2021 | Blog, Relevant Thoughts, Strategies for Success
I’d like to add the word “hybrid” to the list of most overused pandemic-era words. (It’s right up there with “unprecedented” in my book.) Despite the overuse, it IS the word of the moment for associations—and I’d like to dig a little deeper into the concept. A hybrid...
by Mary Byers | Dec 16, 2020 | Blog, Relevant Thoughts, Strategies for Success
Member retention should be one of the key areas you and your association are focused on right now. Whether your members renew at the end of the year (i.e. now) or on an anniversary date, you must have a solid strategy—and it should be more deliberate and intentional...
by Mary Byers | Dec 3, 2020 | Blog, Conversation Starters, Strategies for Success
When a group of association consultants met via Zoom recently, they realized that what they are observing might be helpful to the association boards and staff charged with creating a way forward during an unexpected, turbulent time. Here’s their advice for 2021 and...
by Mary Byers | Oct 28, 2020 | Blog, Radical Change, Relevant Thoughts
Harrison Coerver, my Race for Relevance co-author, is tracking recovery COVID-19 economic indicators. Here are a few: According to the International Air Transport Association, revenue per kilometers will still be 10% below where they were projected to be in 2025 in...
by Mary Byers | Sep 24, 2020 | Blog, Conversation Starters, Strategies for Success
Humans love certainty. And we love to plan and decide and strategize when we are certain about the facts, the future and our assumptions. But what about decision making in times of uncertainty? The reality is there is no such thing as 100% certainty. In order to make...