by Mary Byers | Apr 28, 2021 | Blog, Uncategorized
My recent original research about association innovation shows that highly innovative cultures don’t just happen: they are carefully and intentionally built. The graphic below illustrates the “Path of Resistance” to achieving a strong culture. The “easiest” component...
by Mary Byers | Jan 30, 2019 | Blog, Strategies for Success, Uncategorized
By Stephanie Mercado, CAE, Executive Director/CEO, National Association of Health Care Quality For as long as I’ve been working in association management (18 years) I’ve experienced the pressures of keeping the membership value proposition strong. But today, I feel...
by Mary Byers | Jun 19, 2018 | Blog, Conversation Starters, Strategies for Success, Uncategorized
The concepts in Race for Relevance emerged from our work with associations across a wide spectrum of industries and professions: dentistry, medicine, manufacturing, engineering, automotive, law, construction, accounting, real estate and banking, to name a few....
by Mary Byers | Oct 31, 2017 | Blog, Conversation Starters, Strategies for Success, Uncategorized
Ralph Johnson, CEO of the Colorado Veterinary Medical Association (CVMA), laughed when I said that every association should be actively experimenting. Why the laughter? It was a knowing response to the tiered membership model he helped develop for his association—and...
by Mary Byers | Oct 17, 2017 | Blog, Conversation Starters, Strategies for Success, Uncategorized
If you’re going to spend money on research (and for the record, I think you should) make sure the results provide specific, actionable data to inform your planning and help you gain leverage. Here’s how: Start from scratch. Too often I see associations use previous...
by Mary Byers | Aug 31, 2017 | Blog, Uncategorized
According to Forbes contributor Mike Maddock, “In order to make a product or service everything it can be, it needs to be repeatedly soft launched with both internal stakeholders and external customers. This means literally sending the idea—be it a product or a...
