by Mary Byers | Sep 19, 2018 | Blog, Strategies for Success
Subscriptions are the rage. I can subscribe to fresh meal kits. Bra and panty clubs. Makeup samples. Shaving kits. Wine, fruit or cheese-of-the month clubs. But can I “subscribe” to your association? In her book The Membership Economy, Robbie Kellman Baxter writes,...
by Mary Byers | Sep 19, 2018 | Blog, Strategies for Success
Nearly 200 car dealerships changed hands in 2017, with the same number of ownership changes expected this year. What’s this mean? According to The Wall Street Journal, the nation’s 16,800 car dealerships are consolidating … and getting larger. The top 50 dealer...
by Mary Byers | Sep 5, 2018 | Blog, Strategies for Success
Innovation. We’re certainly hearing a lot about this topic in the association arena. If it’s on your radar, I believe there are three myths that need to be debunked: Innovation requires creating something from nothing. Most innovation is evolutionary, not...
by Mary Byers | Aug 29, 2018 | Blog, Strategies for Success
The American Dental Association (ADA) Health Policy Institute reports that the percentage of dentists in private practice who are owners has declined overall since 2005, but more for younger dentists than older ones. Practice ownership for dentists under 35 has...
by Mary Byers | Aug 15, 2018 | Blog, Strategies for Success
Recently I quoted Stephen Joyce, the CEO of Dine Equity, the company that owns Applebee’s and IHOP. He said, “We forgot what the customer expects from us and got a wake-up call.” Both chains have had sales declines. This month I’m quoting Kevin Ozan, Chief Financial...
by Mary Byers | Jul 25, 2018 | Blog, Strategies for Success
“We forgot what the customer expects from us and got a wake-up call,” said Stephen Joyce, CEO of Dine Equity, the company that owns Applebee’s and IHOP, both of which have had sales declines. Further, he notes, “We lost a little relevance with our customers.”...
